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Submit Reimbursement Request for Single Payment

Guide to submit a single payment reimbursement request.

Go to Requests -> Select Reimbursement -> Click +New Request -> Select Single Payment -> Fill in the details -> Submit Request

๐Ÿ“ Note

Before submitting a Reimbursement Request, ensure that:

  • The Payment Type is enabled at the branch the employees belong to.

  • The Submit Request checkbox must be ticked

Only after completing these steps can a Reimbursement Request be submitted.

Submit Reimbursement Request for a Single Payment

  1. Navigate to Requests tab.

  2. Select Reimbursement tab.

  3. Click + New Request.

  4. Select Single Payment.

  5. Select the Company, Employee, Reimbursement Type.

  6. Enter the reimbursement amount and the date the payment was made.

    1. You may submit more than one Reimbursement request per day (based on the request date).

  7. Select the Reason Type.

  8. Enter the reason.

  9. Attach supporting documents by clicking Upload

    1. Up to five files can be attached.

    2. File size must not exceed 7MB

    3. Images file up to 10MB.

  10. Click Submit.


๐Ÿท Case

  • If a Max Request Amount is configured in the Payment Settings, per Reimbursement requests exceeding the amount cannot be submitted.

  • Employees may submit more than one Reimbursement Request per day.

๐Ÿ“ข Important Note: Reimbursement Request and Payroll Processing

  • Only Reimbursement Requests with a Request date within the Payroll processing period and an Approved Reimbursement Request status will be included as Payments for that Pay period.

  • If a Reimbursement Request is Approved after Payroll has been processed, it will be included in the next Payroll cycle.

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